Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
6.0
Location
6.3
Service
8.0
Dining
6.0
Guest reviews
7.6/10
based on 3 reviews
8.7
8.7/10 based on 375 reviews
Nick
United Kingdom,
February
2024
6.0/10
During our stay at this hotel, we had a mixed experience. The proximity to various attractions was convenient, but the room's location near the kitchen extractor created both noise and unpleasant odors. The service was warm and welcoming despite facing challenges like a power outage upon our arrival. The dining experience had its ups and downs with tasty food but occasional shortages. Overall, a stay at this hotel had its highlights and drawbacks.
Rooms
5.0
The room's placement near the industrial-grade exhaust fan from the kitchen made for a noisy and smelly stay.
Service
7.0
The staff were lovely and very accommodating, making us and even our pet feel welcome despite dealing with a power outage.
Location
6.0
The location was comfortable, but the view from the room was less than impressive, especially when it rained. The hotel is conveniently located to explore North Scotland.
Dining
6.0
The dining experience was a bit underwhelming as they ran out of ingredients, resulting in delayed service. However, there was some apology and compensation provided later.
Facilities
6.0
The facilities were adequate but not outstanding.
Jack
United Kingdom,
February
2024
7.6/10
My stay at the hotel was overall pleasant. The room was well-stocked with toiletries but unfortunately adjacent to a noisy exhaust fan that disrupted the peace throughout the day. The service was exemplary, with the host going out of their way to make both me and my furry companion feel welcome. Although the location was a bit dark and in need of better lighting, it was still convenient for exploring North Scotland. The dining experience had its ups and downs, with some delays in service but delicious food in the end.
Rooms
7.0
The room had all the necessary amenities and was well-stocked with toiletries, but the proximity to the loud ventilator in the yard was a downside.
Service
9.0
The host was very welcoming and accommodating, making our stay enjoyable. The gesture of providing tea, coffee, sandwiches, and cakes was a lovely touch.
Location
6.0
Although the hotel needed better lighting in the dark areas, it was still a convenient spot for exploring North Scotland.
Dining
6.0
The dining experience had its hiccups with ingredient shortages and delayed service, but the apology and recompense upon check-out were appreciated.
Facilities
8.0
The hotel offered homemade bread with breakfast and had cozy facilities overall.
Alfred
United Kingdom,
July
2023
6.8/10
The hotel was conveniently located on the NC500 route, although a little dark and in need of better lighting, especially during rainy weather. The rooms were a bit tired and had a slight damp smell, and being reserved only for Booking. com guests could be restrictive. The service was excellent, efficient, and very friendly, with a missed opportunity to introduce guests. Dining was somewhat disappointing due to ingredient shortages, but apologetic staff made amends during check-out. Overall, a comfortable stay with some room for improvement.
Rooms
6.0
The rooms were pokey and adjacent to an industrial-grade exhaust fan that operated long hours, contributing to a damp smell.
Service
8.0
The service was friendly and housekeeping was satisfactory.
Location
7.0
The location on the NC500 route was convenient but lacking proper lighting, particularly in rainy conditions.
Dining
6.0
The dining experience was a bit disappointing with ingredient shortages, though staff made amends during check-out.
Facilities
7.0
Facilities were average with some room for improvement.
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